💳 Refund Policy

7-Day Money-Back Guarantee

Not satisfied? Get a full refund within 7 days of purchase. No questions asked.

1. Eligibility for Refund

You are eligible for a full refund if:

• You request the refund within 7 calendar days of your initial purchase date
• You have not used more than 20% of the available course downloads included in your membership
• The purchase was made directly through AI Camp website (www.aicampx.com) through one of our payment providers
• You have not previously received a refund for any AI Camp membership

2. Non-Refundable Situations

Refunds are NOT available under the following circumstances:

• Refund request received after the 7-day guarantee period has expired
• Excessive course downloads (more than 20% of available content) during the trial period
• Memberships purchased through third-party marketplaces not affiliated with AI Camp
• Promotional or discounted plans where refund terms were explicitly waived at the time of purchase
• Subscription cancellation requests made after an auto-renewal charge has already been processed

3. How to Request a Refund

To request a refund, please follow these steps:

1. Send an email to admin@aicampx.com with the subject line "Refund Request"
2. Include the following information:
   • Your registered email address
   • Date of purchase
   • Reason for requesting a refund (optional but helps us improve)
   • Order confirmation number (if available)
3. Wait for our response: We will review your request within 24 hours and process eligible refunds within 3-5 business days

Refunds will be returned to the original payment method used for purchase via the original payment provider.

4. Subscription Cancellation

You can cancel your subscription at any time:

• Cancel anytime — no cancellation fees or penalties
• Access remains — you retain access to your membership benefits until the end of your current billing period
• No auto-renewal — cancellation prevents future auto-renewal charges
• How to cancel: Email admin@aicampx.com or manage via your account settings

5. Partial Refunds & Prorated Amounts

After the 7-day guarantee period, we do not offer prorated refunds for remaining membership time. However, if you experience technical issues that prevent you from accessing your purchased content, please contact us — we may offer a credit or extension on a case-by-case basis.

6. Dispute Resolution

If you are dissatisfied with our refund decision, you may escalate the matter through:

• Direct contact: Email admin@aicampx.com with "Refund Dispute" in the subject line
• Payment processor: File a dispute through your payment method (credit card company or your payment provider)

Still Have Questions?

Our support team is here to help you.